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  • Return & Refund

RETURN & REPLACEMENT

Money Back Guarantee

AVVIC offers you a No Questions Asked Return Policy, to provide you with a worry free shopping experience, when you choose to make a full payment on www.avvicsciences.com. If you are unsatisfied with the product, you may conveniently return it before consumption, in its original packaging for a refund.

How can I return a product ordered from AVVIC?

If you want to return the product purchased from www.avvicsciences.com, here's the process you can follow:

Step 1 – Initiatea return or replacement by calling to our AVVIC Customer Care Centre

Step 2 – Ship the product to the AVVIC head office along with its original packaging

Step 3 –Once the product is received in the office, our Representative will access the condition of the product.

Step 4 – We will replace the product or refund the amount within 7 - 10 working days.

Within what time period do I have to return the product?

You can conveniently return any product purchased from www.avvicsciences.com within 30 days of purchase

How and when will I get my refund?

Once your product has been received and checked, we will initiate the refund process. The refund is made to the same bank account / credit card / debit card which were used to pay for the purchase. Please note that no refunds are made by cash.

What can I return?

You may request returns for all items you buy from www.avvicsciences.com except those that are explicitly identified as not returnable.

When will I get my refund?

Refunds back to Credit Cards, Debit Cards, Net Banking or Bank Accounts (NEFT) are fully refunded within 7-10 working days after we receive and process your return. Refunds in form of cheques can take 10-12 working days to arrive via post.

What are the details you require to process NEFT refund?

When you agree for NEFT refund, AVVIC customer support will get in touch with you for some details. For NEFT refund, we require you’re Bank Name, Account Number, Account Holder's name, IFSC code and Location of the bank. We initiate the refund process once we receive the details from you, and it takes 7-10 days for the money to be credited back to your account.